RETURNS & REFUNDS:

We take great pride in the quality of our merchandise. There is a one year manufacturers limited warranty against factory defects. If for any reason, you are not happy with your purchase, you may return the item(s) within 7 days of receiving your order for a refund less S&H. Since we offer free shipping, the actual shipping charges incurred will be deducted from your return credit. All Returns must be in unused condition, with all original packaging. You must first contact our returns department to obtain a return authorization and all returns must be returned to us in its original packaging on freight prepaid basis and insured. All Authorized returns for any reason will be subject to a restocking fee. Customers are responsible for all freight charges both ways. After 7 days, we will replace or repair your purchase against manufacturer's defects only. Items that have been assembled and/or missing any of the original packaging are not eligible for return. Commercial use is not covered under this policy, returns for any reason only accepted within 7 days or clear delivery.

Exception:

1) Special custom orders are non-refundable.

2) Not all Items and Manufacturers accepted for returns (call for details)  

Once we have received your returned item(s) we will process and refund within five business days.

Order Cancellation: 

Orders can be canceled only in writing before the item ships. Unfortunately we can not cancel any order that has been shipped. If for any reason you wish to cancel the order after it has been shipped, the standard return policy will apply. Customer is responsible for shipping charges both ways and the restocking fee per return policy above.

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PRODUCT INFORMATION:

Modern Selections is not responsible for 'NOMINAL' size discrepancies. All measurements advertised are within 1-1.5" accuracy to manufacturer's specifications.

Q:Is there any Warranty?

All products come with a 1 year limited manufacturer's warranty against product defect. At our option, we will repair or replace the product with equal or similar product. Improper use, abuse, damage or commercial use are not covered under this warranty. Transportation of the product requiring repair or replacement will be covered 7 days from the date of purchase, at purchaser's expense after 7 days. Only the original purchaser with proof of purchase at the original delivery address shall be covered. Written notice of any claim should include proof of purchase, description of the problem, and photograph of the defect. Natural marks or wrinkling of leather are not defects, but are proof that genuine cowhide is used. Application of improper substances, spills from paint, dyes or acids, or exposure to direct sunlight or other heat source to the leather are not covered. Cushions will naturally soften over time, a result of normal use, and should not be confused with loss of resilience due to defects in construction or materials.

Commercial use is not covered under this policy, warranty claims for any reason are only accepted within 7 days of clear delivery.

Please Call Customer Services 877-420-9055 (9am-6pm Monday to Friday. Calls may be monitored and recorded).

Email customer service: sales@modernselections.com